Customer Testimonials

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DealerRater Mar 22, 2017
 

From the test drive to the delivery, everything worked out very well. I did spend probably a bit too much time going over warranty info but that's more or less the standard with purchasing vehicles. Overall, I'm happy with the car.

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DealerRater Mar 21, 2017
 

Doug and everyone else at Smythe Volvo Service are fantastic. They identified the source of my problem and explained the options. I would definitely recommend them to family and friends.

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DealerRater Mar 21, 2017
 

Dennis took care of my car issues and explained what had occurred with the car and why is was acting the way it did.... He actually checked on my issue the following day to ensure I was satisfied and the car was running appropriately. I appreciate this dealership and only bring my car there for serv Read More...

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Google Mar 17, 2017
 

Dealer was very accommodating and made arrangements with Volvo to fix XC90 rear bumper free of charge. All arrangements were made seamlessly, my family's experience with this particular dealership as well as Volvo has been superb! Great customer service.

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Google Mar 16, 2017
 

I had called the service dept. to reschedule my maintenance appt. which was to be the day of the blizzard. They were so accommodating andsaid I could bring my car in that day with an available loaner car!I met with the Service Manager, Regina, and was very impressed withher efficiency and consideration. She then gave my service arrangements to Dina who then took care of checking me in and giving me the loaner car. They asked me when I would like to have thecar ready, and before the designated time, I was called to say that my car was ready, and I could pick it up -- all before the snowstorm!When I returned I mentioned that my decision to buy a Volvo had been based upon the convenient location of their dealership to my home.Now I will be a loyal Volvo customer based upon the quality of the car,and most of all, the excellent care by the Smythe Dealership in Summit, NJ.

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DealerRater Mar 13, 2017
 

Every person whom I worked with was fantastic. From the Salesman, Bob Cerza, to Kevin Flanagan, Head of dealership and the financing individual (Kevin - don't know his last name). They were attentive, yet not pushy and made the process quick and easy. I have already recommended them to a friend Read More...

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DealerRater Mar 13, 2017
 

We had an excellent experience leasing our X60 from Ashley. She is an asset to Volvo. Her knowledge of the vehicle was remarkable. Her confidence in knowing her stuff was extremely evident. She is pleasant and thorough. We went to several other dealerships looking for the right deal and we felt Read More...

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DealerRater Mar 10, 2017
 

Dina Thomson and Regina Krauza work in the service department of Smythe Volvo. They are both courteous, professional, and take pride in their work. My experience with the Smythe service department was second to none because of their dedication to customer satisfaction and the Volvo Corporation.

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DealerRater Mar 6, 2017
 

I came into the Service Dept. without an appointment late in the afternoon close to closing time with a broken side view mirror. I received immediate attention from Dina Thomson a service rep ( title unclear) in a pleasant manner and a prompt review and evaluation of the damage. She quickly moved t Read More...

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DealerRater Mar 6, 2017
 

In all of my years of purchasing a car, Smythe Volvo was the best! Ashley B took me through the entire process and ensured all of my wants and needs were met. Friendly, accommodating and no hard sell. These people care about customer satisfaction above all else, I would recommend purchasing a Volvo Read More...

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